TERMS & CONDITIONS
Effective Date: October 11, 2025

Welcome to Ecom Family Academy (“EFA,” “Company,” “We,” “Our,” or “Us”). By accessing or using our websites, programs, services, or submitting your information, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with these Terms, please discontinue use immediately.

These Terms apply to:



and any other programs, products, or services operated by EFA.

Program Descriptions

EFA Infinity ($997). An AI-supported self-paced education program with three pathways—Dropshipping, Print-on-Demand (POD), and CIC—plus access to daily Freedom Engine classes during the access term. Includes training videos, templates, community access, and periodic live sessions as scheduled.

Infinity Accelerator ($5,000). A 6-month group coaching program featuring two (2) coaching calls per month, milestone roadmap, accountability support, and six (6) months of complimentary Freedom Engine access
Freedom Engine Continuity
Infinity Accelerator includes six (6) months of complimentary access to Freedom Engine beginning on the date access is granted. After six months, access will continue at $97/month unless canceled prior to renewal using the instructions in your account or by contacting info@ecomfamilyacademy.com. You may cancel at any time to prevent the next monthly charge. Partial months are not prorated.

1. Consent to Communications (TCPA Disclosure)
By providing your telephone number and/or email address, you expressly consent and agree that Ecom Family Academy, its affiliates, and authorized partners may contact you via:

Autodialed calls
Text messages (SMS/MMS)
AI-powered voice or prerecorded calls
Email and/or automated messaging platforms

These communications may include operational updates, promotional messages, appointment reminders, and offers.
By clicking a button, checking a box, or otherwise submitting your information on our website or order forms, you are providing your electronic signature under the E-SIGN Act, which constitutes your written consent to receive such communications.
Consent is not a condition of purchase.

Message and data rates may apply.
Message frequency varies.
You may revoke consent at any time by replying “STOP,” clicking unsubscribe in emails, or emailing info@ecomfamilyacademy.com.
We may use third-party vendors to deliver communications in compliance with applicable laws.


2. Disclaimer of Results
The sales figures stated on our website and in trainings are our personal results and, in some cases, those of clients. These results are not typical. Your outcomes depend on multiple factors, including work ethic, business model, and implementation. All business entails risk. If you are unwilling to accept this, do not use our website or programs.
3. License & Intellectual Property Rights
Unless otherwise stated, Ecom Family Academy and/or its licensors own all intellectual property rights for materials on our websites and in our programs.
You are granted a limited, non-exclusive, non-transferable license to access and use the materials for personal use only.

You must not:
Republish, sell, rent, or sub-license material from EFA
Reproduce, duplicate, or copy material
Redistribute content without prior written consent

Program Delivery & Non-Transferability
Delivery Start. Program delivery begins when EFA grants you access to the community, portal, or first live session, whichever occurs first. Once delivery begins, no reversals or refunds apply except as expressly permitted in Refund Policies.
Non-Transferability. Access credentials are personal and may not be shared, transferred, or resold. Unauthorized sharing will result in immediate termination of access without refund and may trigger additional remedies. You agree to maintain reasonable safeguards for your login and to notify EFA of any unauthorized use.

4. Cookies & Privacy
We use cookies and similar technologies to improve your browsing experience. By accessing our site, you agree to the use of cookies in accordance with our Privacy Policy.

Some of our advertising or affiliate partners may also use cookies. Please refer to our Privacy Policy for full details regarding data collection and usage.

5. Comments & User Content
Parts of this website may offer users the ability to post or exchange opinions and information. Comments do not reflect the views of Ecom Family Academy.

You warrant and represent that:
You have the right to post content
Your content does not infringe third-party rights
Your content is not defamatory, obscene, or unlawful
Your content will not be used to solicit business unlawfully

You grant EFA a non-exclusive license to use, reproduce, and authorize others to use your Comments in any form or media.

6. Hyperlinking to Our Content
The following organizations may link to our Website without prior written approval:

Government agencies
Search engines
News organizations
Online directory distributors
System-wide Accredited Businesses

Other organizations may request approval by emailing info@ecomfamilyacademy.com.
Approved organizations may link using our name, URL, or other appropriate descriptions. No use of EFA’s logo or artwork will be allowed without a trademark license agreement.

7. iFrames
Without prior approval and written permission, you may not create frames around our webpages that alter the visual presentation or appearance of our Website.

8. Content Liability
We are not responsible for any content that appears on third-party websites linking to our site. You agree to defend and indemnify us against all claims arising from your website. No links may appear that are defamatory, obscene, or infringe third-party rights.

9. Reservation of Rights
We reserve the right to:

Request removal of all links or any particular link to our Website
Update or modify these Terms at any time without prior notice
Remove or block any content that violates these Terms
By linking to our Website, you agree to be bound by these updated Terms.

10. Removal of Links
If you find any link on our Website offensive, contact us at info@ecomfamilyacademy.com. We will consider requests but are not obligated to remove links.

11. Affiliate Program Disclosure
We may offer affiliate programs allowing individuals or companies to earn commissions on referred sales. Participation is subject to separate affiliate program terms.

Affiliates must:
Comply with all applicable marketing laws, including TCPA, CAN-SPAM, and state regulations
Use approved marketing materials only
Not make deceptive or misleading claims
Clearly disclose affiliate relationships in all communications
Violations may result in immediate termination and forfeiture of commissions.

12. Refund Policies
General. Except as expressly stated below, all sales are final. Any permitted refund applies only to the original purchaser and original payment method.
A. Infinity Program (Education Product).
A refund request must be submitted within fourteen (14) days of purchase (calendar days). Eligibility requires proof of implementation, which means at minimum:
(i) store/account setup completed;
(ii) at least one (1) ad campaign launched or at least three (3) pieces of program-guided content posted; and
(iii) completion of the required course modules in the Learning Portal (as recorded by the system).
Where applicable, EFA may require reasonable proof of minimum ad spend as specified on the order page at purchase.

B. Infinity Accelerator (Coaching Program).
 Infinity Accelerator is a coaching and advisory program. Due to the nature of coaching, no refunds are permitted once program access is granted or the first coaching call occurs, whichever happens first, regardless of attendance. Rescheduling/makeup opportunities are provided at EFA’s discretion.
Timing Rules. Any refund window is measured from the purchase date (not the date of orientation, onboarding, or first call).
Process. To initiate a request, email reggie@reginaldjennings.com with your order number, purchase date, and proof of implementation (if applicable). EFA will review in good faith and respond within a commercially reasonable time.
Chargebacks. Initiating a chargeback while a refund request is under review may result in account suspension and forfeiture of any refund eligibility.
Success Guarantee (Accelerator Only)

From time to time, Infinity Accelerator may be offered with a Success Guarantee as described in the Fulfillment Explainer available at or after purchase. This is not a refund guarantee. Eligibility (if offered) requires timely completion of assigned milestones, attendance at required coaching calls, and documented proof of implementation as specified in the Fulfillment Explainer. EFA reserves the right to verify submissions and determine eligibility in its reasonable discretion.

13. No Impersonation or Scam Policy
Ecom Family Academy will never contact you outside official channels to request payment or personal information. All official communications come from verified emails or booking links. If you receive suspicious messages, email info@ecomfamilyacademy.com immediately.

14. Limitation of Liability
To the fullest extent permitted by law, EFA is not liable for:

Any direct, indirect, incidental, consequential, or punitive damages arising from your use of our programs or website
Damages from telecom failures, unauthorized data access, or service interruptions
Reliance on testimonials, case studies, or marketing content
Nothing herein limits liability for death, personal injury, or fraud where prohibited by law.

15. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Florida. Any disputes shall be resolved exclusively in the state or federal courts located in Florida, United States.
Dispute Resolution; Binding Arbitration; Class Action Waiver

As noted above, this Agreement is governed by Florida law (without regard to conflicts rules). Any dispute arising out of or relating to these Terms or our programs shall be resolved by binding arbitration administered by JAMS under its Streamlined Rules in Florida, before a single arbitrator. You and EFA waive any right to a jury trial and agree that all claims must be brought in your individual capacity, not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may award individual relief only. Either party may seek injunctive relief in court to protect intellectual property or confidential information.

16. Changes to Terms
We reserve the right to revise these Terms at any time. Continued use of the website or programs after such changes constitutes acceptance of the updated Terms.

17. Contact Us
Ecom Family Academy
Email: info@ecomfamilyacademy.com
Website: https://www.ecomfamilyacademy.com